Service and Repair
To find out more about our services or to schedule an appointment, fill out the form to the right, call us at
330-468-0303 or email us at email@example.com
It’s all about the service… Come for the knowledgeable staff and outstanding product line, stay for the unpaPralleled service. Our services include installation, safety checks and fireplace, gas grill and chimney cleanings and repairs. At Northfield Fireplace & Grill, service is at least as important as the products we sell.In fact, it is the cornerstone of our business and why we are the premier fireplace shoppe and outdoor grill dealer in Northfield, Macedonia, Sagamore Hills, Twinsburg, Hudson, Walton Hills, Oakwood and Brecksville and all of Greater Cleveland, Akron and Northeast Ohio. We service what we sell, period. No long hold times and unresponsive customer “no-service,” no protracted warranty verification, no squinting at a parts list online, no shipping broken parts back to get a credit. Just good old-fashioned customer service like we’ve done for the last 35 years!
Fireplace Service, Repair & Cleaning
As fireplace and chimney specialists, we can provide practically any service for your fireplace and chimney, including:
Masonry repair and tuck-pointing Water proofing Chimney caps and dampers Liner installations Annual checkups & cleanings
Masonry repair and tuck-pointing
Chimney caps and dampers
Fireplace Annual Checkup & Cleaning
Our $169 fireplace safety check and service tune-up includes a full cleaning of the firebox, logs, burners, pilot and valve assemblies; inspection of the overall condition of your unit;complete safety check;and instructions on how to light the pilot, proper ways to maintain your unit and what to do in an emergency. This flat fee also covers most minor repairs and adjustments and travel time. If your fireplace requires additional labor or parts, we will let you know BEFORE we conduct the service.
Chimney Safety Check & Annual Cleaning
Our annual cleaning keeps your family safe and gives you peace of mind that will last throughout the fireplace season. Like changing the oil in your car, chimney cleaning is REQUIRED annual maintenance (more often with frequent use or if burning soft woods). If you have not had your chimney inspected and cleaned recently, you are quite literally “playing with fire.”
We service what we sell, period. No long hold times and unresponsive customer “no-service,” no protracted warranty verification, no squinting at a parts list online, no shipping broken parts back to get a credit. Just good old-fashioned customer service like we’ve done for the last 35 years!
Gas / BBQ Grill Tune-up
Extend the life of your grill with regular maintenance. Just like rotating and balancing your car tires to be ready for the next road trip, your barbeque grill needs a tune-up to be ready for your next party. Call Northfield Fireplace to have a trained professional put your gas or propane grill back into tip top shape!
Our gas grill tune-up service includes:
Complete cleaning of your grill – inside and out
Careful cleaning and inspection of burners, cooking grids, gas valves and gas lines
Thorough cleaning of the cooking grids, warming rack and briquette grates
Painting of grill head (if needed) with hi temperature black grill paint
Administration of any warranty parts and service (if purchased from Northfield)
Detailed estimate if additional, non-covered parts are needed